August 2007

Management Control

What CEOs want from training

Before training can be delivered, designed and contracted, the desired outcome must be established. How often does a sales manager come to a training department and say, “My salespeople need training”? There is no other requirement, no tie-in to corporate objectives. Clearly, before that training is delivered, several questions need to be addressed and answered.  Read more…

Managing Change

Impending federal minimum wage hike presents challenges and apportunities

On Friday, May 25, buried deep within legislation to provide supplemental funding for the war in Iraq, President Bush signed into law something that will change business in America: the first federal minimum wage increase in nearly 10 years. The wage is set to increase in three steps over the next two years, eventually settling in at $7.25 per hour. While many states already have minimum wage laws above the federal minimum, not many go as high as $7.25.  Read more…

Organizational Development

Using a code of ethics
to prevent product crises

Product recalls are on the rise. Over the past year or so, typically responsible companies have managed to cut a swath into consumer confidence with a seemingly endless line of recalls. The fact is that many of the problems that led to these recent recalls could have been prevented if the companies were more careful and consistent in the way they conducted business. One way companies can be better prepared to make smart choices is by establishing a code of ethics.  Read more…

Kirkpatrick’s Column

How to present information effectively

A good presentation requires two important qualities of the speaker:  self-confidence and enthusiasm. Self-confidence usually comes with thorough preparation plus experience in giving talks. Therefore, leaders should look for opportunities to speak so that self-confidence can develop and improve.  Read more…